BetNero Casino Cookies Policy

At BetNero Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website at https://betnero.co.uk. This Cookies Policy explains what cookies are, how we use them, and what choices you have regarding their use. By continuing to browse our platform, you agree to our use of cookies as described in this document. We encourage you to read this policy carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — whether a desktop computer, laptop, tablet, or mobile phone — when you visit a website. Here at BetNero, we use these files to help our platform recognise your device on return visits, remember your preferences, and deliver a smoother, more personalised experience. Cookies do not contain executable code and cannot carry viruses or access information stored on your device beyond what is placed there by the website itself.

In addition to traditional cookies, we may also use related technologies such as web beacons, pixel tags, and local storage objects. These function similarly to cookies and are covered equally by this policy.

Types of Cookies We Use

Strictly Necessary Cookies

Our BetNero Casino platform relies on strictly necessary cookies to function properly. These cookies are essential for enabling core features such as account login, session management, and secure access to your account area. Without these cookies, services that you have requested — such as completing a deposit or accessing your game history — cannot be provided. These cookies do not require your consent and cannot be disabled through our cookie settings.

• Session authentication and BetNero login security
• Load balancing and server stability
• Fraud prevention and regulatory compliance
• Shopping basket and transaction tracking during deposit flows

Performance and Analytics Cookies

We use performance cookies to collect anonymous statistical data about how visitors interact with our BetNero Casino website. This information helps us understand which pages are visited most frequently, how users navigate between sections, and where technical issues may arise. All data collected through these cookies is aggregated and does not identify you personally.

• Page visit frequency and session duration
• Error monitoring and site performance analysis
• Traffic source tracking (e.g. how users arrive at our site)
• Feature usage statistics to guide product improvements

Functional Cookies

At BetNero, we use functional cookies to remember choices you make and to provide enhanced, more personalised features. These cookies may be set by us or by third-party providers whose services we have added to our pages. If you disable these cookies, some or all of these services may not function correctly.

• Language and regional preferences
• Remembering your deposit method selections
• Live chat session continuity and support history
• Display preferences on the BetNero Casino mobile interface

Targeting and Marketing Cookies

Our BetNero platform may use targeting cookies to deliver advertising that is relevant to your interests. These cookies track your browsing activity across our site and, in some cases, across other websites. We may share this information with third-party advertising partners. This enables us to show you relevant promotions — such as our BetNero bonus offers — both on our site and on external platforms.

• Behavioural advertising based on your interests
• Limiting how frequently you see the same advertisement
• Measuring the effectiveness of our marketing campaigns
• Affiliate and referral tracking to support our partnership programmes

Third-Party Cookies

In operating our services, we work with trusted third-party providers including game suppliers such as Evolution, Pragmatic Play, Play'n GO, NetEnt, and others. At BetNero Casino, we want to make clear that these third parties may set their own cookies when you engage with their content on our platform. We do not control these third-party cookies and recommend that you review the respective privacy and cookie policies of those providers for full details.

Additionally, our payment processors — including Visa, Mastercard, Apple Pay, Google Pay, and Trustly — may use cookies as part of their transaction security and fraud prevention processes. These are beyond our direct control but are governed by the relevant provider's own data policies.

Cookies and UK Regulatory Compliance

Our Bet Nero Casino website is operated by Anakatech Interactive Limited, licensed by the UK Gambling Commission (Remote Operating Licence 048789-R-327402-013). We comply fully with the UK Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR). Where cookies involve the processing of personal data, we act as a data controller and are committed to handling that data lawfully, fairly, and transparently.

We will always request your consent before placing non-essential cookies on your device. You may withdraw this consent at any time by adjusting your cookie preferences through the settings tool available on our website.

Managing Your Cookie Preferences

We give you full control over how cookies are used when you visit our BetNero Casino online platform. You can manage your preferences in the following ways:

• Cookie Consent Tool: When you first visit our site, a consent banner allows you to accept or decline specific categories of cookies. You can revisit and update these settings at any time.
• Browser Settings: Most web browsers allow you to block or delete cookies through their privacy settings. Please refer to your browser's help documentation for step-by-step instructions.
• Third-Party Opt-Outs: You may opt out of interest-based advertising through tools such as the IAB's Your Online Choices or the Network Advertising Initiative's opt-out page.

Please note that restricting or disabling certain cookies may affect the functionality of our website. In particular, disabling strictly necessary cookies may prevent you from completing your BetNero Casino login or accessing certain account features.

Data Retention

At BetNero, we retain cookie data only for as long as is necessary for the purposes described in this policy. Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device for a defined period, which varies by cookie type and provider. You may delete persistent cookies at any time through your browser settings.

Updates to This Policy

We reserve the right to update this Cookies Policy from time to time in response to changes in technology, legislation, or our business practices. Any changes we make will be posted on this page, and where appropriate, we will notify you by email or through a notice on our website. We encourage you to check this page periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about our use of cookies or this policy, our support team is here to help. You can reach us during our operating hours — Monday to Friday, 08:00–23:00, and Saturday to Sunday, 10:00–22:00 — via live chat on our website or by emailing us at support@betnero.co.uk. At BetNero Casino, we take your privacy seriously and are always happy to assist with any data-related enquiries.